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对丰田汽车的投诉在召回发生后骤增

2010-03-12 16:15  作者:  来源:


图中这辆丰田的普锐斯轿车周二撞上了一面墙,目前正停放在警局等待调查

  美国全国高速公路交通安全委员会(National Highway Traffic Safety Administration, 简称NHTSA)的公开记录显示,自从丰田汽车公司(Toyota Motor Corp.)去年9月宣布将召回数百万辆汽车以修复地垫可能把油门踏板卡死在开启状态的问题之后,对这家日本汽车制造商车辆的速度控制问题的投诉骤增。
  Public records at the National Highway Traffic Safety Administration show complaints about speed-control problems with Toyota Motor Corp. vehicles have surged since the Japanese car maker announced in September it would recall millions of vehicles to fix floor mats that can pin the gas pedal in an open position.

  在美国加利福尼亚州圣地亚哥附近,一辆雷克萨斯轿车突然加速之后失控并撞毁,导致一名下班后的加州公路巡警及三名家庭成员死亡。媒体对这一事件进行了广泛的报道,之后,丰田公司宣布了召回行动。
  The recall followed a widely publicized incident of sudden acceleration near San Diego in which a Lexus sedan sped out of control and crashed, killing an off-duty California Highway Patrol officer and three family members.

  在汽车制造商宣布召回计划之后,车主向NHTSA投诉数量增加的现象很普遍,原因是对安全问题的意识会增加。
  Increases in complaints to NHTSA by car owners are common after auto makers announce plans for recalls because awareness of the problems increases.

  周三,加州公路巡逻队(California Highway Patrol)说可以担保周一一名男子自述普锐斯混合动力车加速并失控这一事件的真确性。这一事件经媒体广泛报道后增加了丰田公司的麻烦。
  On Wednesday, the California Highway Patrol said it stands by the account of a man whose Prius hybrid sped up beyond his control Monday and led to widespread media attention that added to the troubles of Toyota.

  赛克斯(James Sikes)报警求救说他驾驶的2008年款蓝色丰田普锐斯在圣地亚哥东面的八号州际公路上加速到每小时90英里以上,后来一位加州公路巡警追上了他并通过扩音器指导他如何把车速降下来并把车停住。
  James Sikes called 911 for help after his blue 2008 Toyota Prius accelerated to more than 90 miles per hour on Interstate 8 east of San Diego before a California Highway Patrolman caught up to him and advised him via loudspeaker how to slow the car and bring it to a stop.

  电视和互联网上广泛报道了这一事件。但后来对这一事件是否可能是一个骗局的质疑开始出现在一些网站上。
  The incident was widely reported on television and the Internet. But later questions about whether the incident could be a hoax began appearing on some Web sites.

  加州公路巡逻队发言人潘宁斯(Brian Pennnings)周三说,对赛克斯的求救作出回应的警官尼伯特(Todd Neibert)报告说他见到赛克斯靠在驾驶座上,双手握住方向盘,显然试图尽力踩刹车,并称他见到烟雾从刹车上翻腾而出。车轮上残存的制动瓦粉末也表明大量使用了刹车。
  Brian Pennnings, a spokesman for the California Highway Patrol, said Wednesday the officer who responded to Mr. Sikes's call, Todd Neibert, reported he witnessed Mr. Sikes lean back in his seat with both hands on the wheel in what appeared to be an effort to put as much weight as possible on the brakes, and saw smoke billowing from the brakes. Brake-shoe dust on the car's wheels also suggested heavy brake use.

  潘宁斯说,基于事实,没有任何证据表明这一事件不可信。未能联系到赛克斯对此发表评论。
  'There is nothing based on the facts to indicate his story is not credible,' Mr. Pennings said. Mr. Sikes couldn't be reached for comment.

  赛克斯事件的第二天,纽约州警察报告称一名56岁的妇女驾驶的一辆2005年款普锐斯加速后冲出车道撞上石壁。据警官马拉奇尼(Anthony Marraccini)称,这名妇女因为受伤被送往医院,但伤势不会危及生命。
  A day after the incident involving Mr. Sikes, police in Harrison, N.Y., reported a 56-year old woman crashed into a stone wall when her 2005 Prius accelerated out of a driveway. She was taken to a hospital with injuries that were not life-threatening, according to Capt. Anthony Marraccini.

  他说,警察扣留了车辆,并在等待回复,以确定联邦官员是否想对车辆进行检查。
  The Harrison police are holding the vehicle and are waiting to hear if federal officials want to inspect it, he said.

  NHTSA调查员和丰田公司官员周三开始检查赛克斯的普锐斯汽车。丰田公司发言人莱昂斯(Brian Lyons)称丰田公司也在安排对纽约州事件中的普锐斯汽车进行检查。
  NHTSA investigators and Toyota officials began inspecting Mr. Sikes's Prius on Wednesday. A Toyota spokesman, Brian Lyons, said the company is making arrangements to inspect the Prius in the New York accident as well.

  Alexandra Berzon / Gabriel Kahn

 

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